# Troubleshooting

While we strive to provide a trouble-free website, sometimes things happen beyond our control. This helpful collection of articles covers a few problems you may encounter while using our website and instructions for troubleshooting and fixing them.

[**Unable to Log In**](https://help.stockcharts.com/learning-more/troubleshooting/unable-to-log-in)\
Are you unable to log in to the website? Try these suggestions.

[**Popup-Blocking Software**](https://help.stockcharts.com/learning-more/website-functionality-issues#popup-blocking-software)\
Are you logged in, but certain features are not working correctly? This may be due to your popup-blocking software.

[**Slow Website Performance**](https://help.stockcharts.com/learning-more/website-functionality-issues#slow-website-performance)\
Is the website running slowly for you? There are several ways to figure out what might be causing the slowness.

[**Unusual Behavior**](https://help.stockcharts.com/learning-more/website-functionality-issues#unusual-behavior)\
Did none of the above fix the issues you're having? Here are some general troubleshooting steps to help you determine the problem and get it fixed.