Policies & Limitations

Important Policies

• Terms of Service

• Privacy Statement

• No Service Level Guarantees

Data Policies

• Markets and Stocks Provided

• Timeliness of Data

• Historical Price Data is Adjusted for Splits, Dividends and Distributions

Exchange Agreements

• NYSE Exchange Agreement

• Nasdaq Exchange Agreement

• TSX Exchange Agreement

• LSE Exchange Agreement

Usage Limitations

• No Automated Access

• Excessive Chart Requests Policy

• Third-Party Message Board Restrictions

Reprint Permission Policies

• Electronic Media Reprint Policy (web sites, email newsletters, etc.)

• Print Media Reprint Policy (books, paper newsletters, etc.)

Billing and Refund Policies

• Billing Policies

• Sales Tax Policy

• Refund Policy

• Coupon Codes May Only Be Used Once

Membership Policies

• No Aliases

• Accounts Cannot be Shared

• No Real-Time Exchange Data for Financial Professionals

• No Compensation for Analyst Absences

• Referral Program

• Account Information is Removed After One Year

Public ChartList Policies

• No Aliases

• No Excessive Commercialism

• Use a Professional Tone

Customer Support Policies

• Customer Support Policies and Limitations