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Support Center

You've got questions? We've got answers here in the StockCharts Support Center!

Feel free to browse through the articles below, or if you are short on time, use our AI-driven Search feature to find what you need quickly. You can also contact our human-driven Support Team for assistance.

TO QUICKLY FIND ANSWERS: Use the "Ask or Search" box in the upper right corner of this page

TO REVIEW OUR FREQUENTLY ASKED QUESTIONS: Click here

TO SEND US A QUESTION OR CONCERN: Click here and fill out a Support Request

TO RETURN TO STOCKCHARTS.COM:

Using StockCharts.com

These articles will help you better use, navigate, and understand the tools and features available on StockCharts.com.

Finding Your Way Around

  • Quickly learn how to use all of our charts, tools, and features

  • A great set of articles to read when you have a little extra time to learn all about the website

  • Your guide to what's where on the StockCharts website

Data and Ticker Symbols

  • More about the markets and symbols we cover

  • Learn how to find the symbols you're searching for


Charts & Tools

These articles will provide helpful information and instructions for the various charting tools and resources on StockCharts.com.

SharpCharts

  • Our original, award-winning financial charts

  • How to customize your charts from the SharpCharts Workbench

  • Learn more about our annotation tool for SharpCharts

StockChartsACP

  • Our full-screen, interactive, Advanced Charting Platform

  • How to customize your charts in StockChartsACP

  • Learn more about annotating your charts in ACP

  • How to save your chart settings as custom ChartStyles in ACP

Other Charting Tools

  • Learn how to use our Point & Figure charting tool

  • See a symbol in multiple time-frames all on one page

  • Chart a security's monthly price performance trends over time

  • Mini-charts displayed side-by-side to show multiple symbols at once

Research Tools

  • Quotes, technicals, and fundamentals for a specific symbol, all in one report

  • Comprehensive options data for a specific symbol

  • View the status of the market at a glance

  • Quickly find the strongest stocks in the strongest industries in the strongest sectors

Reports & Galleries

  • A report showing the most-requested ticker symbols on our website

  • Long-term charts giving historical perspective on the markets

  • A report showing results for popular technical scans

  • Get alerted when popular indexes and indicators cross above or below critical levels

Scanning & Alerts

These articles will help you learn more about using our custom scans and alerts features to find stocks and funds that meet your specific technical criteria.

Technical Scans

  • Get a sense of what you can do with technical scans on StockCharts

  • Create custom technical scans for your unique criteria

  • Find helpful scan starters and snippets

  • A collection of advanced scans for you to use or start from

Technical Alerts

  • Get a sense of how you can use the StockCharts technical alerts

  • Learn how to create custom technical alerts

  • See a summary of all your alerts in one place

Your Account

Subscribing to StockCharts

  • Learn more about becoming a StockCharts Member

  • Compare our different service levels and optional data plans

Managing Your Account

  • How to sign into your StockCharts account and manage your password

  • How to update your account settings, payment info, and more

  • How to make changes to your StockCharts subscription

Learning More

  • Daily market analysis from expert chartists

Logging In for the First Time Getting into your StockCharts account
  • Members Dashboard The heart and soul of your StockCharts account

  • What's New The latest features, additions, and updates on StockCharts

  • ChartStyles & StyleButtons How to save your chart settings as custom ChartStyles
  • ChartLists & ChartPacks Learn how to save and organize your charts

  • ChartLists in ACP Learn how to save and organize your charts in ACP

  • ACP Layouts View multiple charts at once in ACP

  • ACP Plug-Ins Enhance your ACP experience with exclusive plug-ins

  • MarketCarpets Scan large groups of securities for emerging trends and technical moves

  • Interactive PerfCharts Dynamically compare the performance of multiple symbols on one chart

  • RRG Charts Visualize relative strength and momentum for a specific group of securities

  • Dynamic Yield Curve An interactive yield curve showing the relationship between rates and stocks

  • Industry Summary View the performance of all industries on one page

  • Index Members Research stocks from major US indexes or sectors

  • StockCharts Technical Rank (SCTR) Reports Compare the StockCharts Technical Rankings (SCTRs) for symbols in a specific market segment

  • Earnings Calendar View both upcoming and recently reported earnings dates for US stocks

  • Cryptocurrency Summary Summary information for many popular cryptocurrencies

  • DecisionPoint Chart Gallery A collection of charts based on the DecisionPoint market analysis approach

  • Public ChartLists Browse charts and commentary from other users sharing their analysis

  • SharpCharts Voyeur A rotating collection of our members' recently-created charts

  • Scanning Tutorials Get a sense of what you can do with technical scans on StockCharts

  • An extensive collection of educational resources to help you in your investment journey

  • Educational Resources

    Additional resources for learning more

  • Frequently Asked Questions

    Questions StockCharts users often ask

  • Troubleshooting

    Troubleshooting information for common issues

  • Customer Support Resources

    Additional resources to help you use StockCharts

  • Policies & Limitations

    Our privacy policy, terms of service, and more

  • Click here
    Intro to StockCharts
    "Getting Started with StockCharts" Series
    Navigating the Website
    Data Availability
    Ticker Symbols
    Intro to SharpCharts
    Editing SharpCharts
    ChartNotes
    Intro to StockChartsACP
    Editing ACP Charts
    Annotations in ACP
    ChartStyles in ACP
    P&F Charts
    GalleryView
    Seasonality Charts
    CandleGlance Charts
    Symbol Summary
    Options Summary
    Market Summary
    Sector Summary
    The Ticker Cloud
    Historical Chart Gallery
    Predefined Scans
    Predefined Technical Alerts
    Overview of Technical Scans
    Advanced Scan Workbench
    Scan Syntax Reference
    Advanced Scan Library
    Overview of Technical Alerts
    Technical Alert Workbench
    Alert Center
    Subscribing to StockCharts
    Service Levels & Data Plans
    Login & Passwords
    Your Account Settings
    Managing Your Subscription
    Market Commentary
    Blogs
    ChartWatchers Newsletter
    StockCharts TV
    ChartSchool