Billing Policies

Currently, we accept Visa, MasterCard, American Express and Discover credit cards, as well as PayPal, Venmo, and direct deposit via ACH. We are only able to accept online payments at this time.

Your credit card or other payment method will be charged at the end of each billing period. For monthly renewal plans, you will be charged each month for your service plan fees (Basic/Extra/Pro). For annual renewal plans, you will be charged once a year for your service plan fees.

If you subscribe to any real-time data plans, they will always be billed monthly, even if your service plan is set up for annual renewal. Data plans are billed separately from service plans, so data plan fees will always show up on your credit card statement as a separate charge. This means that monthly service plan subscribers will see two charges on their statement each month; one for the service plan fees and another for the data plan fees. Annual service plan subscribers will see one charge per year for the service plan fees, plus one charge per month for the data plan fees.

Unless canceled, both service plans and data plans renew automatically at the end of each billing period. If canceled, annual service plans may be eligible for a refund of any unused whole months of service. Monthly service plan charges and all data plan charges are nonrefundable. Please see our Refund Policy for more information.